Coronavirus three-day lockdown: What travellers need to know
Travel will be back off the cards for Aucklanders when the city moves to alert level 3, while those in other parts of the country can travel to domestic destinations other than Auckland, provided they follow level 2 restrictions.
From midday Wednesday, Aucklanders should not travel outside their local area. Residents should stay at home unless they are going to work or school, shopping or exercising.
Those who are currently in Auckland but do not live there are encouraged to go home.
Aucklanders should not travel to another region by any means unless they are essential workers travelling for work.
* Coronavirus three-day lockdown: what it means for Auckland and the rest of NZ
* Live: Coronavirus - Auckland goes back into level 3, rest of NZ into level 2
* Air New Zealand makes masks compulsory for all flights from Auckland, closes lounges
Public transport will continue to operate in New Zealand’s biggest city, but passengers should maintain physical distancing and wear a mask.
Those in regions at alert level 2 are allowed to travel to other regions at the same alert level, but should keep records of which travel services – including airlines, hotels and tour operators – they use and who they have been in contact with.
Travellers in level 2 regions should keep their distance from groups of people they don’t know.
If they are driving to their destination, they should limit the number of places they stop en route.
Those who are flying or taking other forms of transport involving bookings – such as trains or ferries – should follow the physical distancing rules set down by the airline or transport operator.
Of course, anyone displaying symptoms of Covid-19 or awaiting test results should not travel at all, no matter where they live.
What if I have an upcoming flight?
Air New Zealand is letting some domestic customers hold their fares in credit if they no longer want to fly following Prime Minister Jacinda Ardern’s announcement on Tuesday evening that community transmission of Covid-19 had returned to New Zealand and the country was moving out of alert level 1.
Customers set to depart on a domestic flight before 11.59pm Sunday may opt to hold their fare in credit.
This can be done using its booking management tool.
Those who no longer wish to travel but are unable to manage their bookings online can also be provided with a credit note or moved to another flight. These customers “can be assisted at a later date” and do not need to contact Air New Zealand immediately or even before their flight departs, the airline said.
Air New Zealand chief executive Greg Foran told RNZ the airline’s call centre was busy and that at 8.30am on Wednesday there were about 450 people waiting to speak to someone.
All passengers on Air New Zealand flights from Auckland will be required to wear face masks under the new alert levels. The airline recommends those on other flights also wear face masks, but they don’t have to.
Passengers can bring their own face masks or take one provided by the airline.
Air New Zealand front of house staff and domestic cabin crew will now wear masks and gloves, and pilots will wear masks when interacting with customers or walking through terminals.
The national carrier is also shutting its Auckland lounges and valet services from 12pm Wednesday.
Foran told Radio NZ the airline was working through physical distancing requirements under the raised alert levels with the Ministry of Transport.
"We'll make sure wherever we can that we maintain space, and as well as that wear the appropriate masks and gloves."
Auckland International Airport’s domestic arrivals and departures page shows no cancellations for Air New Zealand or Jetstar.
Jetstar passengers set to travel to or from Auckland while the city is at level 3 “have a number of options available, including an alternative flight in the next 14 days or a credit voucher”.
The airline said it may need to cancel some flights as a result of the change in alert levels, adding that affected customers will be contacted directly.
Jetstar is advising customers on flights to and from Auckland to wear face masks.
Sounds Air said, while it did not operate services to Auckland, it was making changes to its operation to reflect the move to alert level 2 for the rest of New Zealand.
It would implement single-aisle seating on all flights to maintain physical distancing and encouraged physical distancing during boarding and disembarking.
More to come...
Source : Stuff.co.nz