Text message (SMS) terms.
What we send to your mobile, how you opted in, what it costs and how to stop. Last updated November 3, 2026.
Program name
Pulsar Travel Assistance messages, sent by Asteroid LLC (Pulsar) from +1 (754) 324-4816.
What you receive
Transactional and customer-care messages about a plan you bought: confirmation that your voucher was issued, a notice if the voucher email could not be delivered, one-time verification codes when you sign in to your trip space, delay notices for flights you registered, and replies from our team to questions you text us. No marketing or promotional messages.
How you opt in
You opt in by entering your mobile number when you buy a plan at pulsar.travel and accepting these terms at checkout, or by texting this number first. We never send messages to numbers that were not given to us by their owner.
Frequency and cost
Message frequency varies with your trip: typically one to five messages per plan, more only while you are in a conversation with us. Message and data rates may apply according to your mobile plan.
How to stop
Reply STOP at any time to opt out; you will receive one confirmation and nothing further. Reply HELP for help, or write to help@pulsar.travel. Opting out of text messages does not affect your plan: we will reach you by email and WhatsApp instead.
Carriers
Carriers are not liable for delayed or undelivered messages.
Privacy
Your mobile number and your text-message consent are used only for the messages described here. We do not share them with third parties or affiliates for marketing purposes. Our privacy notice explains everything else we hold and why.